Privacy Policy - House Clearance Highbury
Introduction
Welcome to House Clearance Highbury. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data.
Information We Collect
When you engage our services, we may collect the following types of information:
- Personal Identification Information: Name, address, phone number, email address.
- Service-Related Information: Details about the items to be cleared, appointment schedules.
- Payment Information: Billing details necessary to process payments.
How We Use Your Information
We utilize your data to provide and improve our services, including:
- Service Delivery: Scheduling and executing clearance services as per your requirements.
- Communication: Contacting you regarding your appointments, updates, and important information.
- Billing: Processing payments and managing invoices.
- Improvement: Analyzing data to enhance our service offerings and user experience.
Data Protection
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data.
- Regular security assessments and audits.
- Access control protocols to limit data access to authorized personnel only.
Sharing Your Information
Your personal data will not be sold, traded, or otherwise transferred to outside parties without your consent, except for trusted third parties who assist us in operating our business, provided they agree to keep your information confidential.
Your Rights
You have the right to:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal information under certain conditions.
- Objection: Object to the processing of your personal data for specific purposes.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our services and improve our offerings. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information from our records.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide us with your consent to process your data for specific purposes.
- Contractual Necessity: To fulfill our contractual obligations to you when you use our services.
- Legal Obligations: To comply with legal requirements and regulations.
- Legitimate Interests: For purposes that are in our legitimate interests, such as improving our services.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
International Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.
Security Breach Notification
In the event of a data breach that compromises your personal information, we will notify you and the appropriate regulatory authorities in accordance with applicable laws and regulations.
Data Protection Officer
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection strategy and ensuring compliance with this Privacy Policy.
Your Consent
By using our services, you hereby consent to our Privacy Policy and agree to its terms.